Republic Services holds an exclusive franchise agreement with the City of Helotes for the following services:
Please see Frequently Asked Questions (FAQs) below.
Click here to review the complete list of services offered by Republic Services.
Residential bulk and brush collection services will be as follows:
Residential Services
Solid Waste Services:
Program Recyclable Materials Services:
Program Household Hazardous Waste and Electronics Services:
96-gallon cart for trash
96-gallon cart for recycling (Scheduled delivery July 2022 through September 2022)
$26.87/month plus tax paid quarterly
For residents that require more than the standard option, you may request an additional 96-gallon cart for trash or recycling for an additional $8.51/month. Please contact the Republic Services office to schedule the service.
Senior citizens are eligible for a 5% discount. Please check with the city of Helotes to see if you qualify.
Residents may place up to 4 additional items next to their trash cart on their scheduled collection day. These items may consist of bags, boxes, or bundles of brush not to exceed 35 pounds each.
CLICK HERE for Residential Pricing.
Ad circulars, catalogs, carbonless paper, cardboard (flattened), dry goods packaging (remove liner), envelopes, file folders, gift wrap (non-metallic), junk mail, magazines, newspaper, office, paper, paperback books, paper bags, paper milk, and juice cartons, paper towel/toilet paper cores, phone books
Remove lids and rinse all food and liquids. Examples: beverage bottles, food and condiment bottles, and jars (jelly, mustard, mayonnaise). No mirrors, windows, ceramics, or other glass or glazed materials are allowed.
Aluminum, steel, tin beverage, and food cans rinsed of all food or liquids. Aerosol cans were emptied and nozzles removed. Baking tins rinsed and remaining contents removed.
1,2,5, bottles, bowls, cups, food trays and tubs, jars, lotion, and shampoo bottles
bottles – all colors (beverage bottles), jars – all colors (jelly or condiment jar)
aluminum drink cans, aluminum baking tins, steel or tin food cans and lids, empty aerosol cans (remove the nozzle and discard in the trash)
Plastic Bags, All Styrofoam, Meat trays, household trash, aluminum foil, appliances, auto glass, clothes, clothes hangers, computer cords, diapers, dead animals (dead animal pick-up), garden hoses, hardcover books, light bulbs, toys, plastic containers with hazardous materials, shredded paper, Styrofoam® formed packing or “peanuts”, trash bags, waxed paper and waxed food containers, yard trimmings
During the term of this contract, the City reserves the right to add or delete items.
Please visit www.republicservices.com for the on-call brush and on-call bulk pick-up schedules.
Bulk Item Collection
On-call Bulk is available (Jan, March, May, July, Sept, Nov) – up to 12 cubic yards (11ft by 5ft by 6ft)
What Bulk item collection covers
Most household furniture and fixtures to include stoves, refrigerators (Freon Free), water heaters, washing machines, dryers, discarded bathroom fixtures, couches, tables, chairs, mattresses and box springs, television sets, and other bulky waste materials from within your home. Items such as swing sets, basketball goals, trampolines, playscapes, etc. must be disassembled before being placed curbside for collection or they will not be collected. Water treatment systems must be free of water and salt and light enough for two normal size men to lift into the back of a truck. Gas-powered equipment like lawnmowers, weed eaters, and blowers must be free of gas and oil.
What Bulk item collection does not cover
Refrigerators with Freon, waste from building materials/products resulting from contractor work or exceeding 35 lbs in weight, remodeling or demolition operations on the interior or exterior of your home or adjoining structures resulting from contractor work or exceeding 35 lbs in weight, roofing material of any kind, household waste, household hazardous waste, car parts including tires or batteries, motor oil, fuel, propane tanks, needles or expired pharmaceuticals, brush, grass, cardboard boxes, fencing material of any kind resulting from contractor work, decking material of any kind resulting from contractor work, hot tubs, rocks, bricks, dirt, concrete, ammunition of any kind, dead animals/animal feces.
To schedule “on-call” collection:
PLEASE BE SURE TO ASK FOR YOUR ORDER NUMBER
On-call Brush is available (Feb, April, June, August, Oct, Dec) – up to 12 cubic yards (11ft by 5ft by 6ft).
Remember: Items may be put out only one week prior to your scheduled on-call pickup and everything must be put out by 7:00 a.m. on your scheduled day. Please place the brush curb away from power lines and overhanging trees and away from sprinkler heads!
To schedule “on-call” collection:
PLEASE BE SURE TO ASK FOR YOUR ORDER NUMBER
2 cubic yards, 3 cubic yards, 4 cubic yards, 6 cubic yards, 8 cubic yards, 10 cubic yards
Customers may request that their container be equipped with a lock or casters
Frequency of Pickup – From 1 to 6 times per week service
96-gallon cart
Frequency of Pickup – From 1 to 6 times per week service
CLICK HERE for Commercial Front Load Rates.
Offering construction and demolition debris removal and industrial/compactor rental and haul-off.
Open tops
20 cubic yards, 30 cubic yards, 40 cubic yards
Compactors
Self-Contained and Stationary compactors are available.
CLICK HERE for Roll-Off Pricing.
The new services will be implemented starting July 1, 2022. The agreement between the City and Republic Services will terminate on June 30, 2027. At that time, City Council may decide to extend the agreement or look for new providers according to the City’s purchasing process.
All City of Helotes residents and businesses will be impacted by this change.
No. The City of Helotes has an exclusive agreement with Republic Services, which makes this company the sole provider of solid waste and collection services within the Corporate City Limits of Helotes.
It is common for municipalities to enter into agreements with one provider for a particular service, such as solid waste collection. The Helotes City Council reviews such agreements prior to approval to ensure competitive rates and efficient services are being offered to our community. The City uses a bidding process when looking for new municipal service providers as required by law.
By entering into an agreement with one solid waste provider, the City saves both money and time. A relationship with one provider gives the City flexibility to negotiate rates, terms of service, and offerings more efficiently when working with only one provider.
The Household Hazardous Waste and Electronics Program will be coordinated by The City of Helotes, not Republic Services.
The cost is $1.20 per month and will be billed quarterly, through Republic Services.
Residents and business owners will be notified on the City of Helotes webpage when this annual event is taking place.
Acceptable Items
Republic Services is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Customers should call (210) 375-0066.
Customers may also email Republic Services at MunicipalSA@republicservices.com.
Republic Services uses a voicemail system to manage call volume. It is very likely that customers will not have their phone call answered by a live representative. Customers should be prepared to leave a detailed voice message, and Republic Services representatives will return their call in the order it was received.
Republic Services is committed to customer service. Calls are normally returned within 24 hours on business days, excluding holidays.
Please fill out the digital form at the bottom of this page. Any Helotes resident over the age of sixty-five (65) shall receive a five percent (5%) discount on Residential Unit Service so long as the said resident is both the actual occupant of the unit and the owner of the unit per the Bexar County Appraisal District.
The City of Helotes and Republic Services offers a discount program for senior citizens. Please complete the following form to receive a senior citizen discount on your Republic Services bill:
Carts: A Helotes resident over the age of sixty-five (65) shall receive a five percent (5%) discount on Residential Unit Service so long as the said resident is both the actual occupant of the unit and the owner of the unit per the Bexar County Appraisal District.
Residential Unit: A dwelling within the corporate limits of the City occupied by a person or group of persons comprising not more than one family. A residential unit shall be deemed occupied when domestic water or electric services are being supplied thereto, with the exception that an unoccupied home placed on the market for sale shall not be deemed occupied. A condominium or townhome dwelling, whether single or multi-level construction, consisting of four or less contiguous or separate single-family dwelling units, shall be treated as a residential unit; however, each single-family dwelling within any such residential unit shall be provided a container and separately billed a pro-rata share of the standard residential unit fee located on the Schedule of Rates approved by the City.
Residential Unit Solid Waste: Residential unit solid waste shall be considered, for purposes of this Contract, a collective term comprised of garbage, refuse, stable matter, rubbish, and dead animals. Additionally, commercial hand-load customers shall be considered a part of the residential unit solid waste service defined in this Contract.
