Local Check


Local Check

The Helotes Police Department local check is limited to information collected in the City of Helotes (i.e., traffic tickets, police reports, or accidents). All local background checks require a signed and notarized “Release of Information” document from the person identified in the background check. If the person identified in the background check visits the office in person, the office requires a valid form of identification prior to processing the request.

Police Department


Chief of Police

Rob Hunley
Chief of Police

Donnie Palacios
Police Sergeant

Krista Vaillancourt
Police Executive Secretary
Phone: 210-695-2500
KVaillancourt@Helotes-TX.Gov

Non-Emergency: 210-695-2500
Always call 911 for emergencies


Hours of Operation

24 hours per day
7 days per week
365 days per year