Police


Helotes Police Department Mission

“The mission of the Helotes Police Department is the prevention of crime, preservation of public peace, protection of lives and property, the detection and arrest of violators, and the enforcement of all laws and ordinances.”

The Helotes Police Department sets out to achieve its mission by conducting themselves in an ethical and honorable manner.

About

Since its creation over 40 years ago, the Helotes Police Department continues to protect and honorably serve Helotes residents, businesses, and visitors. The 29 sworn officers and two office employees that form the department take special pride in helping to make Helotes a safe place to live, work, and play. The Helotes Police Department strives to reduce crime and provide a safe City through:

  • Recognizing that its goal is to help people and provide assistance at every opportunity
  • Increasing citizen satisfaction with public safety and obtaining community cooperation through the department’s training, skills, and efforts
  • Providing preventative, investigative, and enforcement services
  • Realizing that the Helotes Police Department alone cannot control crime, but must act in partnership with the community and the rest of the Criminal Justice System

The City of Helotes Police Department is Hiring! 🚨

We’re looking for TCOLE Certified Police Officers to join our dedicated team. Serve with honor. Protect with pride. Apply today and make a difference in our community!
Starting Base Salary: $51,000
 
Apply by visiting: Now Hiring
 
The City of Helotes proudly offers a comprehensive benefits package to all full-time staff, including:
  • 15 Paid Holidays + 1 Floating Holiday Annually
  • TMRS Retirement Plan
  • Medical, Dental & Vision Insurance – 100% Covered for Employees*
  • Bi-Lingual Pay
  • Uniform Allowance 
  • TCOLE Certification & Incentive Pay
  • Night Differential Pay
  • Longevity Pay
  • Tuition Reimbursement*
  • Life Insurance

 

Questions? Contact DMcGuire@Helotes-TX.Gov or call (210) 695-5922

 

 

Police Department


Chief of Police

Rob Hunley
Chief of Police

Randy Dear
Captain

Donnie Palacios
Lieutenant

Krista Vaillencourt
Police Executive Secretary
Phone: 210-695-3087
KVaillencourt@Helotes-TX.Gov

Non-Emergency: 210-695-2500
Always call 911 for emergencies


Hours of Operation

24 hours per day
7 days per week
365 days per year