Patrol By Program

Patrol By Requests

The Helotes Police Department is committed to the safety of people and property within our community. As a public service, the department offers the Patrol By program for households located within the Helotes Corporate City Limits.

Helotes residents planning to be out of town or away from home for an extended amount of time, may request that an officer drives by their residence during their absence. This request will indicate that you would like for the Helotes Police Department to drive by your residence while you are out to verify safety and security of the property.

Safety Tips:

  • Do not advertise when you are not home.
  • Stop mail services or have a neighbor pick up your mail if you are going to be gone for an extended amount of time.
  • confirm that all entries are secured and alarms are armed before leaving.
  • Never hide a key on property, if you need to, leave one with a trusted friend, neighbor, or family member.
  • Make arrangements for an emergency contact.

Complete the form below to request this service.

Patrol By Request Form

For example, vacation, threats, etc.
Please include make, model, license plate number, etc.
Security alarm? Newspaper delivery stopped? Lights on a timer?

Police Department

Rob Hunley
Police Chief

Donnie Palacios


Krista Vaillencourt

Executive Secretary

Main Phone:
Fax: 210-695-1816
Non-Emergency: 210-695-2500
Crimestoppers: 210-695-4HPD
Email Police

Always call 911 during an emergency