Financial Crimes


Financial Crimes

The Criminal Investigations Department (CID) is responsible for investigating credit card abuse, identify theft, counterfeit/forged checks, tampering with government records, and counterfeit U.S. Currency cases (in conjunction with the U.S. Secret Service). CID also investigates internet scams involving individuals and/or groups posing as companies or government groups soliciting money, either by check or prepaid cards.

Individuals reporting a financial crime will be asked to provide certain documents available by law without a subpoena. Instructions about how to obtain these items are provided in the investigation packets.

The following items are required before an investigation can begin:

White Collar Crime investigations are detailed require specialized investigative techniques. Any and all information required and requested should be submitted in a timely manner. Once we have the above documents, your case will be reviewed to determine if there is sufficient information to proceed with an investigation. The detective assigned to your case will notify you if further information is required.

Police Department


Chief of Police

Rob Hunley
Chief of Police

Donnie Palacios
Police Sergeant

Krista Vaillancourt
Police Executive Secretary
Phone: 210-695-2500
KVaillancourt@Helotes-TX.Gov

Non-Emergency: 210-695-2500
Always call 911 for emergencies


Hours of Operation

24 hours per day
7 days per week
365 days per year